Frequently Asked Questions
FAQ
Frequently Asked Question
Scheduling your consultation appointment couldn’t be easier. We have incorporated a streamlined online booking system on our website that provides options at one of our three locations. Simply select your desired location, select your desired service, whether it’s chiropractic in this case, or physiotherapy, massage, and nutritional therapist services, and select the consultation appointment option. You can then select a desired practitioner if you have a preference or select the ‘any practitioner’ option. It will then open a calendar page where you can select your preferred day and time with the availability options.
Following the selection of your preferred consultation appointment, you will be asked for your name, email address, and telephone number so that we can send you a confirmation and a reminder of your appointment, alongside your health intake forms that you will complete before your appointment. The final booking page is related to payment details to pay for your appointment and, therefore, secure your booking.
We have a different online booking option for private medical insurance clients, which will ask for different information. You can also schedule an appointment by calling our team at 020 7531 4444. We also have an option for a free, non-obligation, ten-minute chiropractic telephone consultation if you experiencing a symptom or condition that creates uncertainty whether chiropractic would be suitable, and you would like to discuss this with a chiropractor before committing to a consultation appointment. This can also be scheduled online or by giving us a call. .
We totally get it – life happens. Kids get sick, meeting run late, and sometimes your calendar just doesn’t play nice. That said, we do reserve time just for you, so here’s how we handle last-minute changes:
- A cancellation notice up to and including the day preceding your scheduled appointment there will be no cancellation charge.
- A cancellation informed on the same day of your scheduled appointment there will be a 50% appointment charge implemented.
- Rescheduling a scheduled appointment, to a new time on the same day, if available, of your existing scheduled appointment will not result in a cancellation charge.
- Failure to attend an appointment without notification a full appointment charge will be enforced.